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Archive for September 19th, 2007

Surprise Judgments

Wednesday, September 19th, 2007

A client in Texas tells us that the funeral director was surprised when she booked a cremation, casket, and chapel for viewing/visitation. “Well, you know he’ll have to be embalmed.” he responded.
She did. That’s what she wanted.
She had her father-in-law’s blue cloisonne urn that she’d bought earlier and wanted the same thing […]