customer service
« Previous EntriesBack in Black
Tuesday, May 6th, 2008Motorcycle Urns are back at the Urn Garden after a brief absence. We’ve had many families looking for the “Back in Black” motorcycle urn, so we’re offering a basic steel tank painted in rich red satin, silver, or glossy black enamel. Topped with a decorative chrome gas cap, our motorcycle tank urn easily loads […]
We Have Wood!
Friday, May 2nd, 2008Wood work. All week. Adding new styles to our wooden urn line. Love this beautiful high gloss burl wood chest.
And the Sonota Memory Chest Urn. Our talented engraver can personalize the wood urns with names and dates, and customize for the deer hunter or hummingbird lover.
1-888-876-1467
Cheryl Thompson Morrow Pt. 2
Friday, April 25th, 2008More with Cheryl Thompson-Morrow of Thompson Funeral Home, Broadman, OH.
20 Years Later: “It’s been a good career choice, the initial transition was difficult, because many of the families insisted on working with my father, and weren’t accustomed to a female funeral director.
On Technology: “Technology has really freed our time up, in that in the old […]
Confessions of a Small Business Owner Pt. 4
Tuesday, April 22nd, 2008The red buds are peaking this week, and it smells sooo good outdoors. The Urn Garden is downwind of two monster lilac bushes that are so fragrant.
And that my friends is the problem. Or is it? There’s no separation between work and home. It’s getting better, but when you cross the threshold at […]
Weeping Cherry
Thursday, April 17th, 2008In The Mailbox: One of our clients sent a nice note thanking us for our assistance and the recommendation of a Weeping Cherry for a tree dedication. Honestly, I don’t remember making that suggestion, but the Weeping Cherry is one of my favorite ornamental trees and a stunning centerpiece for a memorial tribute. […]
Heal Thyself
Monday, April 14th, 2008So last week I visited the doctor. The Good Doctor knows I don’t come around much; only when needed, and I NEEDED a physical. I pride myself on staying out of the health care system, but I don’t want to be a Melton Medical Mystery either!
A new computer system had been in place for […]
Full Bird
Tuesday, March 11th, 2008Most of the time, the calls we field are families in distress, and occasionally, like any business, you get the odd bird. The Colonial, for instance.
This gentleman insisted that I address him by his “first” name “The Colonial”, and he had questions.
I had answers.
Next, we moved to his favorite topic. HIZ SELF and […]
Too Much Bar Code
Wednesday, March 5th, 2008Attention American Greeting Card Company: How much bar code do you need?
Executive Function
Friday, February 15th, 2008Here’s what we learned in the Garden this week:
The Executive Function of my frontal lobe appears to be diminishing. Last to develop, first to fade. God Help Me.
The frontal lobe of your brain houses your Memory Chamber and the Executive Function and controls your recall. Names, planning, managing distractions, and Multi-Tasking. Herein lies […]
Freaky Friday
Saturday, February 9th, 2008What a week! And Friday topped it!
I had an appointment with a local client who wanted to see some items for her pet. On the way to the meeting, the phone rang and a friend of the client introduced herself as “J” and stated that she would be acting as a representative for the […]
